Privacy Policy - Greenwood Upholstery
Effective Date: 1st July 2024
Greenwood Upholstery ("we," "us," or "our") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, postal address.
- Website Usage Data: IP address, browser type, operating system, referring website, pages visited, date and time of visit.
- Customer Information: Purchase history, service requests, inquiries, feedback.
- Course Information: If you enroll in our courses, we may collect information related to your enrollment and participation.
2. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: To fulfill your upholstery service requests, process orders, and provide customer support.
- Communication: To respond to your inquiries, provide updates on your orders or services, and send you relevant information about our offerings.
- Website Improvement: To analyze website usage data and improve our website's functionality and content.
- Marketing: With your consent, to send you promotional emails about new products, special offers, or other updates.
- Course Administration: To manage course enrollments, communicate with students, and provide course materials.
- Legal Compliance: To comply with applicable laws and regulations.
3. Disclosure of Your Information
We may disclose your personal information to the following third parties:
- Service Providers: We may share your information with trusted third-party service providers who assist us with payment processing, shipping, marketing, and other essential functions. These providers are obligated to protect your information.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owner.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Secure Storage: We store your information on secure servers with limited access.
- Data Encryption: We use encryption technologies to protect sensitive information during transmission.
- Access Control: We restrict access to your information to authorized personnel only.
5. Your Privacy Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information.
- Marketing Opt-Out: You can opt-out of receiving marketing emails from us at any time.
6. Cookies
We use cookies on our website to enhance your browsing experience and collect usage data. You can manage your cookie preferences through your browser settings.
7. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: pat@greenwoodupholstery.com or shaun@greenwoodupholstery.com
- Phone: 07882014449
- Postal Address: Unit 8b Topland Business park, Cragg Vale, Hebden Bridge, HX7 5RW, West Yorkshire
9. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.